Managed IT Support

For Businesses That Don’t Have Time for IT Problems

managed IT support

Need business IT solutions without the faff of raising tickets when something goes wrong?  

With Managed IT Support from 127 Solutions, you get real engineers on the phone, proactive monitoring behind the scenes, and on-site support – all included in one simple monthly fee, guaranteed.

We keep your business secure, productive, and operational through proactive IT management designed to reduce disruption and support growth.

Don’t waste your day dealing with digital downtime.

Let 127Solutions sort IT.

IT Support Package

Our comprehensive managed IT support package keeps you connected, including:

Support

  • Telephone & remote support

    Our expert engineers fix issues remotely to minimise disruption and downtime. We promise fast, fuss-free support every time.

  • No on-site call-out fees

    Need on-site support? We include call-outs at no extra charge.

  • Remote working access

    Get secure remote access so staff can work safely from anywhere.

Security & Protection

  • Antivirus protection

    Our managed, enterprise-grade antivirus provides continuous protection against malware and other online threats.

  • Windows & application patching


    Automatic updates and security patching protect you from vulnerabilities and digital threats.

  • Installed application control

    Monitoring installed software ensures systems stay secure and stable. We automatically detect and remove harmful applications to prevent security risks and performance issues.

Management & Prevention

  • IT asset management

    Clear visibility of all IT assets to support budgeting, planning, and lifecycle management.

  • Proactive hardware monitoring

    Our 24/7 monitoring systems detect and resolve complications before they become problems.

  • Annual IT review

    Each year, we’ll make clear, cost-effective recommendations to improve the performance, security, and value of your IT assets.

Need support?

Speak to an engineer and let 127 Solutions sort IT.

Contact Us

Why Choose 127 Solutions?

From emails to cloud storage and more, it’s almost impossible to operate a modern business without the internet. That’s why businesses across the North West choose 127 Solutions as their IT solutions company.

Not only do our Managed IT Services keep you connected, they also make sure your software and security remain secure and fully maintained – which is crucial when you look at the facts:

  • On average, employees lose almost an hour of work a week due to IT issues.
  • 43% of UK businesses experienced a cybersecurity breach or attack in the past 12 months.
  • The average cost of a cyberattack for medium-sized businesses was £10,830 in 2024.

Thanks to our proactive monitoring and patch management, you don’t need to worry about performance dips, security risks, or unexpected repair bills. We spot issues early and resolve them before they disrupt your team, saving you time and money.

You’ll also get rapid telephone, email, and on-site support – from resolving internet issues to advising on technology choices, whenever you need us.

Other benefits of our Managed IT Services include:

Predictable costs: Instead of hiring expensive in-house IT staff, you get expert engineers for a set monthly fee.

Access to experienced engineers: Our IT specialists cover all the main IT areas.

Built-in security: Advanced security and monitoring protect you around the clock.

Backup and recovery: Our backup and recovery systems keep your data secure and your downtime minimal.

Less downtime: Let us handle tech issues so your team can focus on growing your business.

How 127 Solutions can help.

Every day, we help businesses like yours manage their systems, reduce security risks and stay productive. 127Solutions can:

  • Prevent
    Proactive monitoring and patching to stop problems before they impact your business.
  • Protect
    Built-in security, antivirus, and application control to reduce risk around the clock.
  • Support
    Straight-talking engineers on the phone, online, or on-site whenever you need help.
  • Plan
    Annual reviews and asset visibility help you make informed technology decisions.

All included in one predictable monthly fee.

It’s like having your own IT department – without the overheads.

127solutions managed it support

“127 have been the best IT company we have ever had. Nothing is too much trouble – very impressed with their level of customer service.”

– H10 Marketing

FAQs

IT solutions are the systems, services, and technologies a business uses to keep everything from desktops to data flowing without interruption. Solutions range from remote-access support and patching to infrastructure, cloud platforms, and security tools.

Choosing the right IT solutions means choosing digital technology that suits your business – not the other way around. A top IT support provider will get to know your business before making recommendations. At 127Solutions, we:

Define your business goals and pain-points: Is old hardware, scattered systems, or weak remote support holding you back?

Make a list of must-haves: For example, remote access for home workers, antivirus software, and applications management.

Focus on security and future-proofing: Weak security creates hidden costs and risks. A security choice that looks pocket-friendly now can prove expensive later.

Get a quote

We aim to respond to requests within 1 hour during our business hours of 08:00-17:30 Monday-Friday